Returns & Exchanges
At Forever & Always Shoes, we want you to walk with confidence; if your new footwear isn't the perfect fit, you can return or exchange your unworn items within 30 days of delivery. We are committed to ensuring your shopping experience is as seamless and elegant as our collections.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn shoes in their original designer packaging and secure them inside a sturdy shipping box to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing