Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine my correct shoe size?
We provide a comprehensive size guide on each product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between different styles.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn footwear in its original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your shoes for a special upcoming event.
Are Forever & Always shoes made with sustainable materials?
We are committed to ethical fashion. Many of our collections feature vegan leather, recycled textiles, and eco-friendly adhesives to ensure style doesn't come at the cost of the planet.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for added flexibility.